Privacy policy

PRIVACY POLICY – QUARTELLE

Last updated: [Insert Date]

At Quartelle (“we”, “our”, “us”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit or make a purchase from our Shopify store.

1. Personal Information We Collect

When you visit our site, we may collect the following types of information:

a. Device Information

  • Web browser, IP address, time zone

  • Cookies and tracking technologies

  • Pages viewed, products browsed, referring websites

b. Order Information

When you make a purchase or attempt to make a purchase, we collect:

  • Name

  • Billing and shipping address

  • Payment details (processed securely via Shopify/payment providers)

  • Email address

  • Phone number (if provided)

c. Customer Support Information

  • Any information you provide when contacting us (email, messages, etc.)

2. How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders

  • Communicate with you (order updates, support)

  • Screen orders for potential risk or fraud

  • Improve and optimize our website

  • Provide marketing and advertising (only if you opt-in)

3. Sharing Your Personal Information

We share your information with trusted third parties to help us operate our business, including:

  • Shopify (our e-commerce platform)

  • Payment processors (e.g., Stripe, PayPal)

  • Shipping carriers

  • Marketing and analytics partners (e.g., Facebook Ads, Google Analytics)

We may also share your information if required by law or to protect our legal rights.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Keep you logged in

  • Remember your preferences

  • Analyze website traffic and performance

  • Deliver targeted advertisements

You can disable cookies in your browser settings, but this may affect your experience.

5. Your Rights

Depending on your location, you may have rights including:

  • Access your personal data

  • Request correction or deletion

  • Object to or restrict processing

  • Withdraw consent for marketing

To exercise your rights, contact us at support@quartelle.com

6. Data Retention

We retain your personal information for as long as necessary to:

  • Fulfill orders

  • Comply with legal obligations

  • Resolve disputes and enforce agreements

7. Data Security

We take reasonable precautions and follow industry best practices to protect your personal information. However, no method of transmission over the Internet is 100% secure.

8. International Transfers

If you are located outside our operating country, your information may be transferred to and processed in other countries, including where Shopify servers are located.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updates will be posted on this page.

10. Contact Us

For more information about our privacy practices, or if you have questions, please contact us:

📧 Email: support@quartelle.com

By using our website, you agree to this Privacy Policy.